Pontia
Code of Conduct
Last updated: 02/24/2026
Our Standards
All users of our platform are expected to maintain high standards of behavior and professionalism.
For Families
- Treat all professionals with respect and courtesy
- Attend scheduled sessions on time
- Provide accurate information about your needs
- Respect professional boundaries
- Follow cancellation and rescheduling policies
For Professionals
- Maintain professional standards and ethics
- Provide quality, evidence-based services
- Respect client confidentiality
- Maintain appropriate boundaries
- Complete sessions as scheduled
- Follow all relevant professional guidelines
Prohibited Behavior
The following behaviors are strictly prohibited:
- Harassment, discrimination, or abuse
- Sharing inappropriate content
- Misrepresentation of qualifications or services
- Violation of confidentiality
- Any illegal activities
Consequences
Violations of this code may result in warnings, suspension, or permanent removal from the platform.