Pontia

    Code of Conduct

    Last updated: 02/24/2026

    Our Standards

    All users of our platform are expected to maintain high standards of behavior and professionalism.

    For Families

    • Treat all professionals with respect and courtesy
    • Attend scheduled sessions on time
    • Provide accurate information about your needs
    • Respect professional boundaries
    • Follow cancellation and rescheduling policies

    For Professionals

    • Maintain professional standards and ethics
    • Provide quality, evidence-based services
    • Respect client confidentiality
    • Maintain appropriate boundaries
    • Complete sessions as scheduled
    • Follow all relevant professional guidelines

    Prohibited Behavior

    The following behaviors are strictly prohibited:

    • Harassment, discrimination, or abuse
    • Sharing inappropriate content
    • Misrepresentation of qualifications or services
    • Violation of confidentiality
    • Any illegal activities

    Consequences

    Violations of this code may result in warnings, suspension, or permanent removal from the platform.